At GenericPharmacys.com, we are committed to ensuring your orders are delivered promptly and securely. Please read the following policy to understand our shipping and delivery process.
1. Shipping Locations
We ship to locations within [Insert Country/Region] and selected international destinations where permissible by law.
- Some regions may have restrictions on the delivery of pharmaceutical products.
- If we are unable to ship to your location, we will notify you during the checkout process.
2. Order Processing Time
- Orders are processed within 1-3 business days after payment verification and prescription validation (if applicable).
- Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Timeframes
- Standard Shipping: Estimated delivery within 5-10 business days.
- Express Shipping: Estimated delivery within 2-5 business days (where available).
Note: Delivery times may vary due to factors beyond our control, such as weather, customs delays, or carrier issues.
4. Shipping Charges
- Shipping costs are calculated at checkout based on the shipping method and destination.
- Free shipping may be available for orders exceeding a specific value ([Insert Value]).
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
6. Prescription Verification (If Applicable)
Orders for prescription medications will only be processed after the prescription has been verified by our team. Failure to provide a valid prescription may result in order cancellation.
7. Delivery Conditions
- A signature may be required upon delivery for certain products.
- If you are unavailable to receive the delivery, the carrier may attempt a redelivery or require pickup from a designated location.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange re-shipment. Additional shipping charges may apply.
9. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us within 48 hours of receiving the shipment.
- Provide your order number and photographic evidence (if applicable).
- We will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.
10. International Shipping
- Customers are responsible for any customs duties, taxes, or import restrictions applicable in their country.
- We recommend checking your local regulations before placing an order.
11. Contact Us
If you have any questions or concerns about shipping and delivery, please contact us:
GenericPharmacys.com
Email: support@genericpharmacys.com
Phone: +91 9499231314